The manager who unknowingly broke procedures

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#Management

Power is generally viewed as the ability to compel obedience or cooperation. The Manager has the power. The organisation may write pages of procedures but the bottom line is whether the procedures are applicable and useful.

A good example is the production line where the machines keep turning out pieces of work it completed and it works non-stop for 8 hours, or 16 hours and some twenty-four hours. The output is sales and sales is income. Cannot foresaking the income, the line looks for continuous input.

From the scenario, the procedures to be honored are:

1. Machine Maintenance Procedure.

2. Machine Operating Procedure.

3. Input Requisition Planning and Procedure.

4. Output Assurance Procedures.

All four procedures must function in harmony or else finger-pointing is the game of the day. However, the manager is responsible to deliver the sales output. He has a promise to make to satisfy his rewards. He would therefore, rushed to meet the output even to the extent of abusing his power from time to time to get the output piece-rate. He is under stress not knowing that getting things done whereby he has made others to not followed procedures was an abuse of power. Everyone then got so worked up but efficiency is not wholesome.

Someone has to take the blame.