Front Office is the Hotel | Melaka



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Poorly trained front office will make the traveler's stay an unpleasant experience and his decision not to return to your hotel.

Be caring to your front office staffs so that they will be calm and cheerful in serving your guests requests, questions, and complaints.

Your front office staff is always in touch with your guest from the time he make reservation, he check-in and he departs.

The travelers desire to return to your hotel or not, depend on your quest to hospitality.

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